Contact Us

At Johnson County Special Utility District, our committment is to provide the community with superior service. Please feel free to send us an email using the contact form below or give us a call.  As your water provider, we welcome your feedback and appreciate your business. 

When emailing, please include your Account Number and as many details as possible.

Office Hours: Monday - Friday 8am-5pm

Mailing Address:
PO Box 509
Cleburne, TX 76033-0509

Phone:
(817) 760-5200
(817) 760-5238 fax
(817) 760-5255 emergency only

If service has been disconnected due to non-payment, and payment is being made online or auto-pay by phone; please call the office at 817-760-5200 to report that payment has been made. After payment has been verified, a work order will be issued to restore service.

Department to Contact*
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E-mail correspondence is maintained in accordance with applicable provisions of State law and may be considered public records. Public disclosure of your communication may be required. Message and Data Rates May Apply.

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JCSUD’s CareShare program continues. The program is designed to assist eligible customers who are having difficulty paying their water utility bill because of an unforeseen financial hardship.

Read More...

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Looking for the most convenient way to pay your bill? Need to review your account? Click the blue button below to access your JCSUD account online.


Account Login

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CareFlite

JCSUD and CareFlite have partnered together to allow all customers of the water system to become members of CareFlite for $1 per month.

Read More...

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