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New Billing Statement Explained

5/5/2020

In June, Johnson County Special Utility District will launch a new, more user-friendly billing statement. The current postcard will be replaced by an 8 ½ x 11 statement stuffed in an envelope with a return envelope included. The statements will include a 24-month water usage graph, a calendar highlighting the due date, and a larger message area to provide customers with valuable information. Electronic Statements will also be updated to the new billing statement. These changes were made to improve the information provided to customers about the services provided to them in a more comprehensible format. If you have any questions regarding the new billing statements, please call us at (817) 760-5200.