SET UP NEW PAYMENT PROFILE

The new payment website is live!

The new payment website for customers to set up a new bill payment profile for use of Auto Pay, Online Bill Payment, or Pay-by-Text is live.  You will see your new account number on JCSUD bills sent after August 26th.

Here are the simple, step-by-step instructions for using your new account number to create a new online payment profile:

  1. Visit JCSUD.com
  2. Click SET UP NEW PAYMENT PROFILE
  3. Click Register and follow the prompts
  4. Verify your email address
  5. Login using your email address and password
  6. Click Utility Billing
  7. Click Add an account and follow the prompts (Account Number and Last Payment Amount can be found on your most recent bill)
  8. Click the silhouette dropdown in the upper right corner – select Payment information
  9. Click Add Payment Method and follow the prompts

Using your new payment profile, you can view account details, pay your bill, and manage multiple accounts. 

We're here to help make any needed changes easy.  Please call us if you have any questions at 817-760-5200 or email us at helpinfo@jcsud.com.

Please click the link to read the most "FREQUENTLY ASKED QUESTIONS," about the new bill payment system.

Please click the link to read the bill insert.