The JCSUD Board of Directors voted unanimously in an open meeting on May 20, 2025, to approve a resolution amending the District’s Service Policy to adopt a new customer class water rate structure.
Previously, JCSUD utilized a single rate structure for most customer class types. As the customer base becomes more diverse due to growth, JCSUD saw a need to reassess its rate classes to align rates with customer classes to encourage conservation, when possible, but also be fair to those who can’t easily conserve due to the nature of their business. JCSUD tasked NewGen Strategies and Solutions to perform an analysis of the customer class types to include typical water usage. JCSUD also researched other utility providers and their common customer distinctions and rate structures for consideration.
While the base charges will remain dependent on the meter size, the proposed rate structure changes will align the volumetric charges with the four customer class types. The new rate classes will include four distinct categories:
Residential
For 2025, there will be no increase in the residential rates.
| Tiers | Rate (per 1,000 gallons) |
| 0 - 5,000 | $5.00 |
| 5,001 - 12,000 | $6.65 |
| 12,001 - 30,000 | $9.00 |
| 30,001+ | $12.30 |
Commercial
The commercial class will see slightly higher volumetric rates per 1,000 gallons, but the tiers were expanded to allow a greater volume of water to be charged within each tier.
| Tiers | Rate (per 1,000 gallons) |
| 0 - 12,000 | $5.52 |
| 12,001 - 30,000 | $7.35 |
| 30,001 - 60,000 | $9.94 |
| 60,001+ | $13.59 |
Institutional/Agriculture
Governmental, schools, and agricultural customers would see all volumes charged at one flat rate with no tiered structure.
| Tiers | Rate (per 1,000 gallons) |
| All Volumes | $6.65 |
Irrigation
In efforts to promote conservation, irrigation accounts would see increased rates for each tier level.
| Tiers | Rate (per 1,000 gallons) |
| 0 - 15,000 | $7.35 |
| 15,001 - 30,000 | $10.29 |
| 30,001 - 60,000 | $14.40 |
| 60,001+ | $20.16 |
This new rate class structure will go into effect beginning with bills received in July. JCSUD will evaluate customer accounts based on service type and applicable documentation to determine the appropriate rate classification under the new structure. Customers can contact our office to verify their rate classification if they feel like they qualify for a different class. If you feel you qualify for the agriculture rate, you will need to provide supporting documentation to verify your eligibility. This may include a current agricultural exemption from the County Appraisal District and/or other relevant paperwork, such as a grazing lease, crop lease, or similar documentation showing the property is actively used for agricultural purposes. Customers will not be able to change back and forth from the agricultural rate to another rate.
These updated rate structures are designed to encourage responsible water use where possible and promote fair rates for those who cannot easily conserve. By aligning rates with the appropriate customer class, JCSUD aims to protect valuable water resources, support infrastructure maintenance, and continue delivering reliable service to all customers across the communities we serve.
If you have questions about the new customer class restructure, please contact us at 817-760-5200 or email helpinfo@jcsud.com.