Recent News

FEMA Fact Sheet

2/23/2021

FEMA’s Individuals and Households Program (IHP) provides financial and direct services to eligible individuals and households affected by a disasters who have uninsured or underinsured necessary expenses and serious needs. IHP is not a substitute for insurance and cannot compensate for all losses caused by a disaster; it is intended to meet the survivor’s basic needs and supplement disaster recovery efforts. For more information, click here.

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WaterSmart® Customer Portal

7/8/2020

10% of homes have minor water leaks that waste 90 gallons or more per day, accounting for more than 1 trillion gallons of wasted water each year. A leaky toilet wastes about 200 GPD, a shower leaking at 10 drips per minute wastes more than 500 gallons per year, and a faucet dripping at the rate of one drip per second can waste more than 3,000 gallons per year. Mark your calendars, beginning in September 2020, you can save water and money by using WaterSmart® notifications to get automatically alerted if you have a leak and have gone over your desired water usage.

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New Billing Statement Explained

5/5/2020

In June, Johnson County Special Utility District will launch a new, more user-friendly billing statement. The current postcard will be replaced by an 8 ½ x 11 statement stuffed in an envelope with a return envelope included. The statements will include a 24-month water usage graph, a calendar highlighting the due date, and a larger message area to provide customers with valuable information. Electronic Statements will also be updated to the new billing statement. These changes were made to improve the information provided to customers about the services provided to them in a more comprehensible format. If you have any questions regarding the new billing statements, please call us at (817) 760-5200.

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