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The original item was published from 1/30/2023 10:57:53 AM to 1/30/2023 11:05:45 AM.

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Posted on: January 30, 2023

[ARCHIVED] Extreme Weather Notice: Preparing Your Pipes for Freezing Temperatures

Prepare Pipes for Freezing Weather

The National Weather Service has issued a Winter Storm Warning in effect until 9:00 a.m. on Wednesday, February 1st, for most of North Texas. Protect your home and pipes when temperatures dip below freezing by using these tips to prepare areas vulnerable to freeze damage.

Locate Your Water Shutoff Valve 

Make sure everyone in the home knows where the water main shutoff valve is located, and keep it clear of debris and obstacles at all times.  For our customers, the property owner’s shutoff valve is located on your side of the water meter at the meter box. If you feel that your pipes are frozen, customers will need to turn off their shutoff valve. 

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Remove all connected hoses and wrap faucets with towels or a foam insulator.  Turn off and drain garden hoses and irrigation systems.  You will also want to insulate any above-ground backflow devices.  Be sure to turn off any sprinkler systems so water is not applied to yards or sidewalks, which could freeze over and become a hazard. 

Protect Indoor Pipes 

Insulate pipes or faucets in unheated areas such as the garage, crawlspace, and attic ahead of time.   Check with your local home improvement store for materials to insulate your pipes. Open cabinets beneath kitchen and bathroom sinks to allow warmer air to circulate around pipes.  Be sure to remove any toxic substances located in these cabinets so that children or pets cannot accidentally come into contact with them. 

Prepare Before Leaving Town

If you plan to be away when freezing temperatures are possible, you will want to take the same precautions so you do not return home to surprise damage.  To eliminate the chance of a leak happening in your home, turn off your water at the shutoff valve.  If possible, set your thermostat to 65 degrees or higher.

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Drip Only If Needed

After the measures above are taken, drip one water faucet slowly if you feel your pipes may still freeze.   The faucet you choose to drip should be the one that is the furthest distance from your main shutoff valve.  

 Thawing Pipes After a Freeze 

If a pipe is frozen, the pipe may crack and burst when thawed. If you experience frozen pipes, make sure to inspect for leaks when the pipes thaw.  If you experience a leak due to damaged pipes, be sure to turn off the shutoff valve until the leak has been repaired. 

If you see water in your meter box or signs of a water main break, please call the office during business hours, Monday through Friday, 8:00 a.m. to 5:00 p.m. at 817-760-5200, or outside of business hours at 817-760-5255.

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