Customer Service Department

As the main point of contact for customers, the Customer Service Department provides friendly and prompt service.  The Customer Service Department oversees all office work and record-keeping regarding customer accounts and interactions including applications for service, inquiries and complaints, information about services, processing disconnections, and processing payments.

Meter Services

The Meter Services Department is responsible for maintaining the AMI meter reading systems, including collectors, meters, nodes, installation, and troubleshooting equipment and software.  The department responds to any maintenance or customer issues related to the meter box and performs customer relations as necessary.  The Meter Services Department also performs service activations and disconnections.